Privacy Policy

1. Introduction

Zamiweb ("we", "us", "our") operates the zamiweb.com platform. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using Zamiweb, you agree to this policy.

2. Information We Collect

We collect only the minimum information necessary to provide our service:

Account Information: When you sign in with Google, we receive your name, email address, and profile picture from your Google account. We do not access any other Google data.

Store Information: The store name, subdomain, products, prices, images, and settings you create within your Zamiweb store.

Order Data: Customer names, phone numbers, delivery addresses, and transaction IDs submitted through your store's checkout process.

Chat Messages: Messages exchanged between store owners and their customers through the built-in live chat feature.

Technical Data: Basic server logs including IP addresses, browser type, and access timestamps for security and debugging purposes.

3. What We Do NOT Collect

We do not collect financial information such as bKash PINs, bank account details, or credit card numbers. We do not use tracking cookies for advertising. We do not collect data from your device beyond what is described above.

4. How We Use Your Information

We use the collected information to provide and maintain the Zamiweb platform, enable store creation and management, process and display orders for store owners, facilitate live chat between store owners and customers, send important service notifications, and improve platform performance and fix bugs.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in these cases: with Google for authentication purposes, with hosting providers who process data on our behalf under strict confidentiality, or when required by law or to protect the rights and safety of our users.

6. Data Storage & Security

Your data is stored on secure servers. We use encryption for data in transit (HTTPS) and implement reasonable security measures to protect against unauthorized access. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it. Order data associated with completed transactions may be retained for record-keeping purposes.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected]. You may delete your account and all associated store data through your dashboard settings.

9. Children's Privacy

Zamiweb is not intended for use by anyone under the age of 18. We do not knowingly collect information from minors. If we discover that a minor has provided personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, contact us at [email protected].